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Frequently Asked Questions

These answers explain the platform workflow. The verified terms shown for a specific lounge and booking take priority.

Can I book every listed lounge?

No. A listing marked Needs Verification is for discovery and availability requests only. Online payment stays disabled until commercial approval is complete.

Are prices and opening hours guaranteed?

No. Source information may change and imported prices are not treated as approved selling prices. Review the current confirmation before travelling.

Can children use airport lounges?

Policies and age bands vary by lounge. Child and infant eligibility must be confirmed for the selected lounge before payment.

What if a supplier must confirm?

The request remains pending until the supplier accepts it. A request is not a confirmed lounge visit until final confirmation is issued.